Frequently asked questions

Bedrooms are normally available from 3pm. On departure please settle your account and vacate your room by 11am, after which time your temporary membership of the SenSpa health club ceases.

Complimentary car parking is available onsite at the rear of the hotel. Disabled spaces are located at the front of the hotel. If the car park is full, please ask for assistance at reception and a member of our team will be delighted to assist you.

We have six EV chargers. We recommend that you download the ProjectEV Pro app prior to arrival.

The charging cost is 75p per kw hour. There is no charge for staying connected once the charge has stopped, however guests are politely asked to only park in the EV bays whilst their car is charging and to kindly relocate to a standard space to allow other EVs to charge.

Breakfast: 7.30am ­- 10.00am daily
Dinner: 6.30pm - 8.30pm (last sitting at 8.30pm)

We like you to feel comfortable throughout your stay at The Montagu Arms however we do request that no sportswear or flip-flops be worn in the Terrace restaurant.

We don't have a spa on-site, but all overnight guests are invited to make use of SenSpa at our sister hotel, Carys Manor. All guests staying at The Montagu Arms Hotel can enjoy complimentary use of the health club facilities from check-in to check-out time. This includes the use of the swimming pool, Jacuzzi and gym. Swimming lanes must be pre-booked. All guests staying in the hotel can also upgrade to use the spa facilities for £39 for a two-hour session.

Children under the age of 16 years old, sharing a room with adults stay for free including breakfast. Children aged eight years and over are welcome to have dinner in The Terrace Restaurant. Children of all ages are welcome in Monty’s Inn. Children under the age of 16 years are not permitted to use the spa and health club facilities at SenSpa.

Everyone is welcome at The Montagu Arms, including our four-legged friends. Our spacious gardens and stunning Hampshire countryside make us perfect for an incredible pet getaway.

Pets are permitted across the hotel with the exception of The Terrace Restaurant. All we ask is that your pets are kept on a lead whilst away from your bedroom. A one-off £30 charge per dog applies on top of your room rate and includes a dog hamper. We welcome dogs in a number of rooms within the main house and garden.

Download our Petiquette Guide

A deposit equivalent to the value of the first night’s stay will be taken at the time of booking. Should you need to cancel your booking, the deposit is fully refundable until seven days before the booked arrival date. Changes following this time, and up until 48 hours before arrival, the deposit will be held on your account for 365 days to allow you to rebook your stay for a later date. Changes within 48 hours of arrival will result in the deposit being forfeited as a cancellation charge.

Advanced purchase rates are fully payable in advance and non-refundable.

Please note: Some Saturdays are subject to a minimum two-night stay throughout the year. Dates vary according to availability.