ABOUT THE MONTAGU ARMS IN HAMPSHIRE, NEW FOREST
Inside our home
It is our genuine desire for you to have a memorable stay, If there is anything you need or any concerns that arise during your time with us, please do not hesitate to reach out to our reception team or the Duty Manager. Whether it’s a special request, a need for assistance, or suggestions for local attractions, we are here to help. Thank you for choosing us for your stay, and we look forward to making your visit truly memorable!
Good to know...
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Contact reception
Please dial 4000 on your bedroom phone.
Reception is covered 7am - 10.30pm.
The Night Porter is available throughout the night, please dial 4000 if you need any assistance.
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Arrival & Departure
Bedrooms are normally available from 3pm. On departure please settle your account and vacate your room by 11am, after which time your temporary membership of the SenSpa health club ceases.
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Ev Charging
We have six EV chargers. We recommend that you download the ProjectEV Pro app prior to arrival.
The charging cost is 50p per kw hour. There is no charge for staying connected once the charge has stopped, however guests are politely asked to only park in the EV bays whilst their car is charging and to kindly relocate to a standard space to allow other EVs to charge.
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Parking
Complimentary car parking is available onsite at the rear of the hotel. Disabled spaces are located at the front of the hotel. If the car park is full, please ask for assistance at reception and a member of our team will be delighted to assist you.
To exit the car park, please contact the Reception team for the code to the gate.
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Wifi
Complimentary WiFi is available for all guests, please connect to The Montagu Arms Hotel and sign in.
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Fire Alarm
A fire alarm test will be carried out every Monday at 11am.
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Emergency Procedures
In the event of fire or evacuation, guests are requested to leave the building immediately by the safest exit and meet in the front forecourt. Please familiarise yourself with the nearest exit and the fire safety notice behind your bedroom door. Should you have any difficulty in hearing, please advise Reception at the beginning of your stay.
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Hospitality trays
The complimentary hospitality trays are replenished daily.
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Luggage
Please call reception on 4000 should you require help with your luggage.
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SenSpa
Guests are invited to make use of SenSpa at our sister hotel, Careys Manor. All guests staying at The Montagu Arms Hotel can enjoy complimentary use of the health club facilities from check-in to check-out time. This includes the use of the swimming pool, Jacuzzi and gym. Swimming lanes must be pre-booked. All guests staying in the hotel can also upgrade to use the spa facilities for £39 for a two-hour session. Children under the age of 16 years are not permitted to use the spa and health club facilities at SenSpa.
Breaks & offers
Something special
Experience the very best of the New Forest with a break curated by us. Our collection of offers has been created to help you plan your stay and enjoy everything our hotel and quiet corner of Hampshire have to offer, all for a little less.